Troubleshooting & Support

Find solutions to common issues and access guidance from our dedicated support team.
  • Can I Have Multiple Users on One Account?

    At present, Growth Gorilla and friends is designed for a single user per account. Each account is intended to represent one business user, with personalised settings, marketing strategies, AI conversations…

  • How Does Refer a Friend Work?

    Our Refer a Friend programme rewards you for introducing other businesses to Growth Gorilla and friends. If someone you refer becomes a paying customer, you’ll receive a reward as a…

  • What Rewards Can I Earn?

    As you use Growth Gorilla and friends, you’ll earn rewards that recognise your progress and encourage you to get the most from the platform. There are two types of rewards…

  • How Do I Report a Bug?

    Although we thoroughly test Growth Gorilla and friends, occasional bugs or unexpected behaviour can occur. If you discover a bug, we’d really appreciate you letting us know so our team…